OUR HAPPY TRAVELLERS
Our focus at Personal Travel Concierge is to exceed our clients’ expectations by creating amazing travel experiences with the least amount of fuss for the client.
What Our Clients are Saying About Us
I recently used Kelly for my trip to London with my son, and I have never experienced such a dedicated and professional service. From waiting for the best flights, to insurance and communication I could not fault her service. Extra itineraries were provided for my family at home, and well wishes as we left. I was introduced to Kelly by a friend. With great confidence, she sweetly and skilfully helped me discern the flights, food and luggage allowance and insurance that would best meet my needs. It was wonderful to know all this was in capable hands as there are so many choices nowadays that it can sometimes seem overwhelming and confusing! I feel happy to recommend Kelly without reservation to anyone needing a competent, friendly, helpful and thorough travel professional and wish her success and happiness in her new venture. I can’t speak highly enough of Kelly’s ability and skill to make what I thought could be overwhelming travel plans, simple, easy and straight forward. I gave Kelly a brief of places I wanted to go to with my friend from Canada. I communicated my reservations to Kelly about coming up with a travel plan for someone new to Australia and she was able to hone in all considerations and offer simple options to make my decisions easier and less stressful. She even looked into practical considerations taking in factors of weather and busy periods that I hadn’t considered. I loved that Kelly was excited for me, enjoyed the planning and nothing was too much trouble. And finally I was amazed at her efficiency and speed with the task.
I will not use another agent for all my travel needs in the future.